Reference

Legal terms for your India account

3shape puts account terms, privacy, cookie use, wallet record rules and support routes in one legal area so you can understand what applies before you open your account…

India access termsUPI record contextPrivacy and cookiesAccount change requests

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How our India legal terms apply

3shape Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Legal terms apply to your account from the moment you create credentials, accept the site terms or use the wallet. They cover eligibility, identity checks, privacy choices, cookie settings, wallet records, account security duties, content ownership, dispute handling and the way we may update policies. Access

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depends on local law and is available where local law permits; if a rule in your state or union territory restricts access, that rule controls your use. UPI, Paytm and PhonePe references in account records help us match payments to the correct wallet, but the legal
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position is set by the terms you accept and the law that applies to you. If you do not agree with a change, contact us before continuing.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Legal contact paths for India

If your question is legal rather than gameplay-related, start with the route that matches the record you need.

DATA HANDLING

How we handle legal data requests

Legal requests are handled by separating account data from general support chat. We check the email or phone linked to your account, then limit the response to the request you made.

Account data scope

We collect the details needed to run your account, verify wallet activity and meet legal duties. That may include your name, contact details, login records, device signals and payment references tied to UPI, Paytm or PhonePe.

Cookie choices

Cookie settings are kept separate from account terms. Some cookies keep sessions active, remember language choice or detect risky access; others measure site use. You can ask how a cookie category affects your legal rights.

Account security

Security checks protect legal access to your account. When password resets, device changes or unusual logins appear, we may ask for confirmation before changing data, releasing records or processing a wallet request.

Retention periods

We keep account, wallet and contact records for the period needed for legal, tax, dispute and security reasons. When a record is no longer needed, we remove it or separate it from your identity.

Correction requests

You can ask us to correct contact details, update a spelling error or explain why a record cannot be changed. We respond through the account email or phone after identity checks are complete.

Contact chain

Legal messages are shared only with teams that need them, such as privacy, payments or account security. If a request involves UPI, Paytm or PhonePe, we may use the payment reference to trace it.

Legal questions before you join

These answers focus on the legal side of using the site: terms, privacy, cookies, records, access and contact steps. They are written to help you decide what to check before you join, and they do not replace advice from a qualified professional about the law in your location. If a term affects you, contact us before you continue with account activity.

Because your access may depend on state or union territory rules. Our terms explain that access depends on local law and is available where local law permits, while account records stay tied to your accepted terms.

Yes. Send the request from the email or phone linked to your account and describe the field you want changed. We may ask for identity proof before changing records that affect legal or wallet history.

We may keep accepted terms, login history, identity check results, wallet references, support messages and cookie choices. The exact record depends on what you used and what legal, security or dispute need applies.

Cookies can affect session security, preference storage and measurement of site use. You can ask what categories are active and whether your choice changes account access, data retention or communication settings.

They can be part of your legal account record when a wallet transaction needs matching, checking or dispute handling. We store the reference with your account rather than using it as a public identifier.

If terms change, we place the current version in the legal area and may ask you to accept it before continuing. If you disagree, contact us before using the account further.

Write to us from your account contact details, describe the issue, add dates and include wallet references where relevant. We will check the record, respond through a verified route and explain the next step.

Legal terms for your India account

Legal contact paths for India

How we handle legal data requests

Account data scope

Cookie choices

Account security

Retention periods

Correction requests

Contact chain

Legal questions before you join

01 Why do the legal terms mention India?

02 Can I ask to change account data?

03 What data is kept for legal records?

04 How do cookies affect my rights?

05 Are UPI, Paytm and PhonePe records legal data?

06 What happens when legal terms change?

07 How do I raise a legal dispute?

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