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Terms and Conditions That Govern Your 3shape Account

Before you open an account on 3shape.vip, these terms set out what you agree to and what we commit to in return — covering how your account is…

Account eligibility subject to local lawUPI, Paytm, PhonePe deposits coveredWithdrawal terms clearly statedDispute resolution process includedTerms updated with notice
3shape Terms and Conditions That Govern Your 3shape Account
REACH OUR TEAM

Contact Paths for Terms-Related Questions

If a clause in these terms is unclear or you need to raise a concern about how they apply to your account, our support team can…

Email Support Write to [email protected] for detailed questions about any clause, account eligibility, or withdrawal conditions.
Live Chat Start a live chat session directly from your account dashboard for fast clarification on…
Formal Dispute Desk To formally contest a decision made under these terms, submit a dispute through the…
HOW WE HANDLE THIS

Data, Security and Account Retention Under These Terms

These terms define how 3shape handles your account data, secures your session, and retains records in line with applicable Indian data protection obligations.

Account Data Handling

We store your registration details and transaction history on secure servers. Data is used solely for operating your account and processing payments via UPI, Paytm, or PhonePe — never sold to third parties without your explicit consent.

Cookie Policy

Our site uses session and preference cookies to keep you logged in and remember your language settings. You can manage cookie preferences through your browser. Disabling certain cookies may affect account functionality, including saved payment methods.

Account Security Measures

Your account is protected by password hashing and optional two-step verification. We never store raw passwords. If we detect unusual login activity, we will send an alert to your registered email and may temporarily restrict access pending your confirmation.

Data Retention Period

Account records, including transaction logs for UPI and Paytm deposits and withdrawals, are retained for the period required under applicable law. After account closure, anonymised data may be kept for statistical purposes in line with these terms.

Your Right to Request Changes

Under these terms, you may request correction of inaccurate personal data at any time. Send a written request to [email protected] with your account ID and the specific detail to be corrected. We will confirm the change within five business days.

Who to Contact for Compliance

For all data-related requests, formal complaints about how these terms are applied, or questions about our data handling practices, address your communication to the compliance team at [email protected] with a clear subject line.

Frequently Asked Questions About These Terms

Below are the questions we receive most often about how these terms apply to your account, your payments, and your rights on the platform. If your question is not covered here, reach us directly at [email protected] for a written response.

These terms apply to every person who creates an account on 3shape.vip. Access is conditional on local law and is available only where permitted in your jurisdiction. Creating an account constitutes acceptance of all conditions listed here.

Yes, we may update these terms when required. We will notify you via your registered email before changes take effect. Continuing to use your account after the notice period means you accept the revised terms. You may close your account if you do not agree.

Deposits via UPI, Paytm, or PhonePe are governed by the payment conditions within these terms. We confirm receipt once the transaction clears. If a deposit does not reflect within the stated window, contact support with your transaction reference number.

On account closure, we retain records for the period required under applicable Indian law. Personal identifiers are removed from active systems after that period. You may request a copy of your data before closure by writing to [email protected].

Submit your dispute through the help desk portal, including your account ID and the clause you believe applies. Our compliance team will log the case and respond in writing within five business days with a resolution or request for further details.

Eligibility to hold an account depends on local law in your region. It is your responsibility to confirm that using the platform is permitted where you reside. We may request documentation to verify eligibility in line with these terms.

Write to [email protected] with your account ID and the specific detail you want corrected. Our team will verify the request and confirm the update within five business days. Corrections to payment-linked details may require additional verification.